How to build Internet plus government service platform and upgrade to AI government service platform? How to build an online supervision platform, improve supervision, in-process and post supervision?
Streamline administration and delegate more power to lower level governments and Internet plus government services in September 2016, the State Council's guidance on accelerating Internet plus government services pointed out that the key link of decentralization, decentralization and optimization of service reform is to speed up the transformation of government functions, improve the efficiency and transparency of government services, and facilitate the mass business to start businesses. It is of great significance to further stimulate market vitality and social creativity.
General secretary Xi Jinping pointed out at the April 19th national forum on Network letter work: "we need to promote modernization of the national governance system and governance capacity with information technology, and develop e-government as a whole and build an integrated online service platform". Premier Li Keqiang pointed out that "the Internet is also a new platform for government governance. Through the e-government system, online services can be realized to ensure orderly, effective and traceable power operation.". Streamline administration and delegate more power to lower level governments' network management and services, speed up the integration of Internet plus government public service system, and promote the transformation of government functions and decentralization. The main leaders of Hainan provincial government also repeatedly stressed that we should use Internet thinking to promote the reform and construction of the government itself, especially through the construction of the online government hall, the improvement of the social credit system, the promotion of the sharing and opening of government information resources, resolutely breaking the barriers of interest, strengthening the supervision of power constraints, and realizing the open and transparent operation of the government.
The Hainan provincial government implements the central spirit and proposes to build an online supervision platform in Hainan, improve supervision and supervision afterwards, improve the efficiency of government services, and promote the "Internet plus" administration. It is also a major decision made in accordance with the trend of the trend.
This project is guided by the State Council's "guiding opinions on accelerating the work of" Internet plus government service ", which is based on the actual operation and needs of the Hainan provincial government. We should create a closed loop of work to promote work by supervision, to promote supervision by inspection, to clarify responsibilities clearly by supervision, and to strengthen supervision by supervision.
1.Supervise the main objectives of interconnection
The supervision and supervision platform is to realize the decomposition of work and tasks, the supervision of dispatch, implementation and handling process in a large number of supervision and supervision project practices, to prevent work backlog, unclear work responsibilities, work delays and other issues, reduce work reports, and improve the efficiency of work implementation.
2. Value objectives for Managers
Through the system, the management can fully grasp the internal work distribution and execution of the unit, the normal completion, overtime completion and delayed completion of the work, and can carry out quantitative statistics on them, and can choose whether to disclose part of the work, so as to realize the transparency of administrative management.
3. Platform construction objective
Establish a set of information administrative supervision mode and operation system with powerful supervision, transparent management, timely implementation and reasonable handling. The system aims at decomposition, assignment, communication and monitoring, condenses advanced management essence, and relies on Internet technology to realize supervision and supervision of work.
The project construction should include online supervision platform and multiple system modules to meet the needs of project construction content.
Set up the platform of "online supervision office" in Hainan Province. The platform will serve the leaders of Hainan provincial government, provincial government offices, as well as the functional departments of the government (city, county, township) and other grass-roots units, establish a sound and comprehensive government supervision network, and form an "electronic eye" for the provincial government work.
The construction content of this project includes the system development of Hainan "online supervision room" platform, the establishment of database, data and information security operation and maintenance.
The government of Hainan province regards information construction as an important basic work to improve the modernization level of government governance in the Internet era, and puts the construction of "online supervision room" suitable for the online government in the priority position of overall planning and design. Through the construction of "online supervision room" platform, the following objectives shall be achieved:
1.Through the construction of the "online supervision room" platform, the "big supervision" pattern of the provincial government work has been formed
Through the construction of the platform, a sound and comprehensive government supervision network is established in the government system to form an "electronic eye" for the provincial government work. And integrate the supervision resources of the whole province, change the supervision work from the original "small supervision" of each independent and divided functional department to the "big supervision" of the functional department of the provincial government, and comprehensively improve the control ability of the decision-making level and supervision department on the provincial government affairs.
In terms of supervision scope, "online supervision office" will cover all government functional departments, realize online real-time whole process business and efficiency supervision of all functional departments' government affairs and related units' behaviors, provide a comprehensive supervision and supervision platform for government supervision and post supervision, and make significant innovation in management means.
In the information dimension, the platform of "online supervision office" will also link the existing government service platforms of various government functional departments, integrate the basic data of the provincial government platform, provide leaders with more comprehensive and top-level information feedback on the operation of various government departments, and improve the informatization and modernization level of government governance.
2.Through the construction of the platform, realize the supervision of the functional departments of the government anytime and anywhere, and comprehensively improve the executive power of the government
Generally speaking, "online supervision room" can achieve "online supervision, real-time inspection and efficient management" of the provincial government work. In the past, the supervision work was usually carried out offline, mainly by means of official document distribution, telephone contact, on-site supervision, etc. Once the supervision task is assigned, whether the relevant departments implement the supervision notice, whether to track and promote the relevant matters in time, and whether to implement the important decisions and instructions in place, will become a blind area for government supervision. The construction of "online supervision room" is the most effective solution to eliminate this information asymmetry problem by means of science and technology.
Through the "online supervision room" platform, the key work, practical projects, leadership instructions, supervision projects and other work items are fully integrated into the online supervision platform, so that the start, promotion, change, completion and other aspects of the above work can be directly reflected on the platform. Each department basically receives and feeds back in time, and the supervisors conduct remote cross regional real-time supervision, real-time early warning and real-time supervision. And the responsibility system shall be implemented to all functional units, from leaders to departments and staff. Each level and each level shall have clear supervision responsibility to ensure the implementation of leadership decisions. Respond quickly, coordinate effectively, implement in place and feedback timely to the assigned project management. So as to achieve "every piece has a landing, every piece has an echo". Ensure the coordination of supervision during and after the event is in place, leaving no blank and effective implementation.
3.Standardize the supervision work flow through the construction of "online supervision room"
The construction of "online supervision office" is not simply to make the government supervision work electronic and networked, but to transform the supervision work from traditional, passive, qualitative and decentralized supervision to modern, active, quantitative and standardized management.
Through the "online supervision room", the key work contents of supervision tasks such as project approval, release, supervision and urging, feedback report, efficiency monitoring, performance assessment, accountability, filing, etc. are organically integrated into a unified process, standardized work mode, unified work caliber and unified assessment standard. Finally, a new pattern of "online and offline supervision" will be formed, which is based on "online supervision and offline supervision as consolidation".
4.based on Internet and big data AI technology, we will establish an Internet plus supervision platform to enhance the level of information and intelligence in government administration.
At present, there are some common problems in the information platform of various government departments, such as the platform is not interconnected, data is not shared, online and offline connection is not smooth, and the degree of data utilization is not high. On the basis of summing up the experience and lessons of other government service platforms, the "online supervision office" should be based on the principles of "adhering to demand orientation, strengthening top-level design, promoting resource integration and focusing on open collaboration", based on the Internet and big data artificial intelligence technology, and achieve the digitalization, automation and accountability of "query, supervision, supervision, analysis, statistics, evaluation, assessment and accountability" Intelligent.
The platform construction not only needs to realize the offline business transfer to the online and solve the problem of integrated connection, but also uses the platform as the link center node, effectively uses all kinds of government data, uses big data and artificial intelligence technology to intelligently search, screen and judge the data, not only realizes the timely investigation and correction of case problems, but also pays more attention to the analysis of data distribution law Characteristics, forecast the future development trend, take intervention measures in advance, and truly realize the early warning, prediction and prevention of monitoring tasks. It also provides intelligent assistant for supervision work, provides more effective decision-making and work scheme reference for decision-making level and supervision personnel, improves work efficiency, replaces part of traditional manpower input, and improves the limitations of government human resources.
Through the construction of the platform, an efficient and comprehensive government supervision network is established in the government system to supervise the online whole process business and efficiency of all functional departments' government affairs and related units' behaviors. Realize the whole process and all-round supervision system of "one-stop" mode, including inquiry, supervision, supervision, analysis, statistics, evaluation, assessment and accountability.
Project functions
Standing book of governor
The provincial governor's account module is oriented to the provincial government's leadership and decision-making level. It directly displays and counts the daily work of each functional department in the province in the form of charts and tables, as well as the implementation of important supervision work, important documents, important meetings, etc. Let decision-making leaders in the top macro perspective, overview of the operation of the province's government work.
Through the platform, decision-making leaders can quickly investigate the work efficiency and implementation of important work of various government departments in an intuitive form, and accurately find the short board of the provincial government work. For the units with poor implementation and low efficiency, they can quickly locate the responsible units and responsible leaders, and directly give warning and early warning.
Comprehensively display the work of each business department in routine work, important work, meeting resolution implementation, important approval implementation, online service, public opinion response, etc. In the form of charts and tables, the macro data can be visualized visually. In addition, the Department data can be used as the entry to list the detailed work list and the records related to the supervision work.
Routine supervision
Special display of the completion of routine supervision tasks of each department. In the form of charts and tables, the tasks completed, carried out and postponed by each department in a period of time, as well as the number of units under yellow light warning and red light supervision are displayed.
Detailed work list and inspection related records can be listed.
Meeting implementation supervision
Special display of each department's implementation of work tasks for important meetings. In the form of charts and tables, the tasks completed, carried out and postponed by each department in a period of time, as well as the number of units under yellow light warning and red light supervision are displayed.
Detailed work list and inspection related records can be listed.
Supervision on implementation of approval documents
Special display of each department's completion of the important approval issued by the superior. In the form of charts and tables, the tasks completed, carried out and postponed by each department in a period of time, as well as the number of units under yellow light warning and red light supervision are displayed.
Detailed work list and inspection related records can be listed.
You can query all the previous approval documents of the governor user and export them into an electronic volume.