The AiGOV intelligent government service platform is in line with the Internet + government affairs service platform of State Office No. 108, and receives requests from the Internet, remote and windows. It provides online reservation, online application, online processing, online query, consultation and complaint and other related services. The Internet government service portal and the entity government hall are fully interconnected and integrated at the level of service guidance and homologous data release. Realize services such as running once at most and not meeting for approval.
Unified and efficient service
Natural person, legal person, unified user registration and certification
Declaration, release and unified entry
Receipt, approval and unified business flow
Publication, feedback and unified interaction
Comprehensive service channel coverage
Unified government service portal network, government service does not leave home
Fingertip government affairs, inquiry, handling, interactive communication, anytime, anywhere
Government hall, unified window, standard process, time and effort saving
The intelligent terminal is connected to the business system and connected to the self-developed entity robot without queuing and self-service processing
More intelligent government services
User behavior analysis, big data mining, accurate push of government services
OCR identification, automatic data capture, intelligent information verification, and automatic data filling
Intelligent service robot voice recognition, self-service query, self-service processing, intelligent guidance
Integrated government affairs machine, self-service access, printing of handling results, higher handling effect
Business integration specification standard
Single sign on to realize the docking between systems
Standardized interface to realize inter business connection
Administration Service Management
The management of government affairs service items is the basis of government affairs service integrated service center and electronic supervision management, including the management of catalogue list and implementation list, the release and statistical analysis of list, service materials and basic service settings
Integrated service center
The integrated service center mainly deals with the application submitted from the government service portal and window, and completes the circulation and approval of the whole process of the application according to the customized application process
Unified user management
Unified user management includes portal registered user management and system background user management. The portal registers users and supports information query, analysis statistics, status setting, etc. System background user, supporting organization management, authority management and distribution
Government information release
Government information publishing includes the publishing management of classified information such as government information, policy documents, policy interpretation, notice and announcement, supports the customization of classification template, multi-dimensional statistical analysis of information, and supports the seamless connection with content management system
Interactive communication management
Unified government interactive information management function, support docking of multi-channel interactive information summary management, online and offline consultation, advice, help, error correction, comments, strategies and other interactive information unified collection and distribution, targeted response processing, unified feedback, etc
Electronic supervision and management
E-Monitoring management is aimed at online monitoring of the whole process of the operation of government affairs service items, covering the process before, during and after the event. It dynamically monitors the service ability and service efficiency of the subject implementation organization of the event, providing data basis for optimizing government affairs service, effectively carrying out performance evaluation and efficiency evaluation
Data analysis and statistics
Data analysis and statistics can view the statistical analysis results of government affairs service items, office information, interactive information, information release content, electronic supervision information, etc., and system managers with authority can compare and analyze the statistical analysis results according to regions, institutions, events, etc
Basic system management
System basic management, mainly including regional sites, system parameters, data dictionary, system menu, system log and other system basic management modules, better operation to support the operation of the whole government service platform
Internet + government service portal
Smart community