AI + Intelligent airport hall solution

Program overview

In recent years, with the rapid development of big data, cloud computing, blockchain, artificial intelligence and other new technologies, the deep integration of these new technologies and air travel services has greatly promoted the transformation and upgrading of China's air travel industry and effectively promoted the overall development of the air travel industry. Beijing zhongkehuilian Technology Co., Ltd. (hereinafter referred to as "Huilan Technology") provides a complete set of intelligent airport service platform solutions in combination with the current situation and requirements of the informatization development of air travel industry. Managers can provide more sophisticated and perfect airport services through big data analysis, comprehensively solve various problems encountered during the current airport management, and realize intelligent airport services. Intelligent hardware robot, intelligent inquiry screen, intelligent inquiry screen, intelligent advertising screen, integrating AI empowerment and intelligent perception, realize the intelligent airport service hall in the era of the Internet of things, and let the robot actively serve the passengers!

Functional architecture

The overall logic architecture of the system is the core of the system. Huilan Technology has fully studied the requirements of airport information development and airport service, and designed the following intelligent airport service platform architecture.

Logical architecture of intelligent airport service platform

Scene diagram of China Kuwait union intelligent Airport

The AI + Intelligent airport hall solution provided by Huilan Technology mainly collects service data of airport related businesses through the big data platform of Huilan Technology air travel, processes, excavates and analyzes, and provides intelligent consultation, intelligent inquiry and intelligent handling for airport passengers with the help of airport intelligent equipment, including intelligent robot, intelligent integrated machine, intelligent inquiry machine and intelligent inquiry machine A series of intelligent services, greatly improving the service level and experience of the airport, while relying on the aiot intelligent Internet of things platform for unified management and maintenance of equipment.

Program advantages

1.Full access to airport service resources

Relying on the big data analysis platform of air travel, Huilan Technology AI + Intelligent airport hall solution connects call center system, business service system, ground traffic operation management system, frequent passenger service system, airport passenger departure system and other relevant business systems, and conducts intelligent analysis and mining to lay the foundation for providing comprehensive and personalized services for passengers.

2.Smart airport Consultant

Relying on the intelligent hardware robot and the exclusive knowledge base of the backstage airport, the AI + Intelligent airport hall solution of Huilan Technology provides voice interaction services such as intelligent greetings, intelligent business consultation, intelligent policy consultation, intelligent guidance and business diversion for passengers, replacing the traditional labor force, while reducing the workload of the ground service personnel, it also increases the attraction and service quality of the airport interest.

3.Intelligent business processing

The AI + Intelligent airport hall solution of Huilan Technology provides intelligent handling services for users by relying on the intelligent office integrated machine and intelligent interactive large screen. Users can carry out self-service business handling. In the process of business handling, the equipment will provide intelligent scene oriented guidance services to help users to handle quickly and accurately.

4. Intelligent inquiry

Relying on the intelligent inquiry equipment and connecting with the call center system, the AI + Intelligent airport hall solution of Huilan Technology provides users with intelligent inquiry service, consultation service and two modes of voice and text. Users can self query flight information, ground traffic information, airport business information, scenic spot information around the airport, etc. if necessary, they can connect the call center for artificial service

5.Smart airport navigation service

Relying on the airport navigation QR code on intelligent robot, intelligent all-in-one machine, intelligent inquiry equipment, intelligent inquiry machine, etc., Huilan Technology AI + Intelligent airport hall solution provides ground navigation service for passengers. Passengers only need to scan the QR code, and can navigate to the designated location of the airport through mobile phone.

6. Intelligent Entertainment Interaction

Relying on intelligent hardware robots, Huilan Technology AI + Intelligent airport hall solution provides users with entertainment interaction functions. It can provide entertainment interaction such as singing and dancing according to the needs of passengers, and enhance the interaction atmosphere with passengers.

7.Intensive management of smart devices

Relying on the aiot intelligent Internet of things platform of Huilan Technology, the AI + Intelligent airport hall solution of Huilan Technology focuses on the unified access management of intelligent equipment in the airport, realizing the centralized maintenance, management, monitoring and early warning.