1、Program overview

In recent years, China has gradually become the world's largest tourist market, and domestic tourists have flocked to domestic and foreign tourist destinations. This upsurge accelerated the development of domestic air tourism enterprises represented by airlines, hotels and OTAs. In the high-speed development of air travel related enterprises, the demand for new information technology and big data technology is gradually increasing. Beijing Huilan zhongkehuilian Co., Ltd. (hereinafter referred to as "Huilan Technology") provides a full set of air travel artificial intelligence solutions for Taiwan according to the characteristics of air travel industry, provides more refined and perfect information services for passengers, and comprehensively solves the current air travel Problems facing the industry.

AI middle platform is a further extension of data middle platform, which can construct a series of data services. It can be realized intelligently, making data access, storage, analysis and display, training, and pipeline more automatic. The existing data assets of an enterprise can be transformed into intelligent applications of the enterprise.

2、Functional architecture

The overall logic architecture of the system is the core of the system. Huilan Technology has fully studied the requirements of information development and data governance in the air travel industry, and designed the following air travel AI middle platform architecture.

The logical architecture of artificial intelligence middle platform

Huilan Technology provides AI voice recognition, semantic understanding, image recognition and other AI core basic ability services, and provides AI brain platform services for airports, airlines, tourism enterprises and units, so as to realize the low-cost and efficient transformation and upgrading of air travel enterprises.

3、Program advantages

1.Accurate user portrait

Based on the business data of air travel industry and the historical data of personal air travel, Huilan Technology artificial intelligence middle platform solution analyzes the big data of users' preferences and habits, and then generates accurate user portraits to lay the foundation for providing intelligent personalized services for passengers.

2.Precision marketing and personalized service

With the user data as the core, Huilan Technology artificial intelligence middle platform solution provides precise marketing services, and air travel enterprises can provide services or personalized recommendations for surrounding businesses, tourism routes, food attractions, etc. according to the customer's user portraits.

3.Intelligent consulting service

Relying on the intelligent hardware robot and the exclusive knowledge base of the backstage airport, Huilan Technology artificial intelligence middle platform solution provides voice interaction services such as intelligent greetings, intelligent business consultation, intelligent policy consultation, intelligent guidance and business diversion for passengers, replacing the traditional artificial, while reducing the workload of ground service personnel, it also increases the attraction and interest of airport services Taste.

4.Intelligent business processing

Relying on the intelligent office integrated machine and intelligent interactive large screen, the Huilan Technology artificial intelligence middle platform solution provides users with intelligent processing services. Users can conduct self-service business processing. In the process of business processing, the equipment will provide intelligent scene oriented guidance services to help users quickly and accurately handle.

5.Smart airport navigation service

Relying on the airport navigation QR code on intelligent robot, intelligent all-in-one machine, intelligent inquiry equipment, intelligent inquiry machine, etc., Huilan Technology-ai middle platform solution provides ground navigation service for passengers. Passengers only need to scan the QR code, and can navigate to the designated airport location through mobile phone.

6.Intelligent airport decision support

Huilan Technology artificial intelligence center can access various intelligent hardware devices and airport business systems, and provide intelligent support for airport managers to make airport decisions quickly and efficiently by using data rules safely, making decisions locally, implementing identification data patterns, and automatically handling application events, including advance prediction, flight adjustment decision, large-scale baggage handling decision, and Decision on relocation of transfer passengers, decision on change of boarding gate, etc.

4、Product recommendation

Nao Artificial Intelligence middle office