Function introduction

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  Intelligent official website...

  The bank's portal website is a core channel facing the public, based on the principles of "innovation, integration, and empowerment", adopting the latest technology. The front-end portal provides users with personal business, corporate business, international finance, inclusive finance, credit cards and other business sectors, supporting users to perform various financial operations on the portal, such as account opening reservation, bank card activation, financial product inquiry, intelligent consultation, etc., greatly facilitating customers and fully demonstrating the website's intelligent and intelligent financial services. The management side provides an intelligent and convenient content management platform for portal website operation and maintenance personnel, using convenient editing and publishing functions such as one-click layout, one-click error correction, one-click reprint, sensitive word filtering, and multi-channel related publishing, improving the efficiency of internal work; providing a visual operation and maintenance workbench, intuitively displaying content monitoring, CPU monitoring and other information, real-time viewing monitoring service operation logs, database operation logs, flexibly configuring and setting update strategies for different columns, making operation and maintenance more efficient and intelligent.

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  Knowledge management empower...

  Banks have the characteristics of having a large number of employees, a wide range of business coverage, and a large geographical span, which makes cross-departmental and cross-position collaboration difficult, and information and knowledge circulation difficult. The lack of knowledge management will seriously restrict the bank's financial innovation and business expansion ability. Huilan Technology Co., Ltd.  is intelligent bank knowledge management uses artificial intelligence and big data technology to aggregate, sort, integrate, and classify bank knowledge and establish a knowledge base, providing internal bank employees with knowledge browsing, knowledge push, and knowledge sharing functions, making it easier for employees to quickly and accurately find the knowledge they need, and improving the convenience of internal employee learning and reference.

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  Smart hall, high quality ser...

  Huilan Technology Co., Ltd.  helps banks create offline smart halls that focus on customers and provide value-added services in multiple scenarios to enhance the banking hall service experience and enhance the marketing and service capabilities of branches. Reception area: Huilan Technology Co., Ltd.  banking service robot solution introduces intelligent hardware robots to provide visitors with intelligent guidance, intelligent greetings, and intelligent queries, greatly improving the efficiency of banking service outlets and solving a series of problems that traditional banking service outlets face. Experience area: VR/AR technology is used to construct an anti-fraud simulation experience area, where the experience can wear VR glasses to experience scenes such as brushing fraud, part-time fraud, game fraud, and online shopping fraud. Service area: Construction of an intelligent assistant service area where Huilan Technology Co., Ltd.  provides users with business inquiries, transactions, and marketing services through the introduction of intelligent all-in-one machines, allowing intelligent devices to replace bank counters and enhance user experience.

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  Smart marketing, precise cus...

  Based on business big data and using artificial intelligence algorithms, Huilan Technology Co., Ltd.  provides reasonable recommendations for financial products through all-domain channels such as official websites, public accounts, and hotlines. Among them, hotline telephone sales is the main means of promoting financial products such as financial management and loans in the financial industry. Relying on years of financial industry service experience and advanced technology, Huilan Technology Co., Ltd.  provides smart marketing robots that can quickly sort out marketing scenarios in the banking industry and set corresponding marketing scripts. Marketing user data is connected to the bank's internal business system to support one-click mass automatic outbound calls, greatly reducing the workload of staff, and generating outbound call reports in real-time to screen potential customers, which are then followed up by marketing personnel, greatly improving the accuracy of marketing.

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  Intelligent collection, comp...

  With the growth of bank credit business and the rise of consumer finance, the collection business is gradually becoming heavier. Huilan Technology Co., Ltd.  provides intelligent collection robots based on AI, NLP and other technologies. The robot has multiple intelligent services such as automatic outbound calls, precise recognition, and intelligent interrupting. It supports multiple rounds of dialogue with users and completes the entire collection task, achieving fast reach and full coverage to enhance users' willingness to repay. At the same time, banks can enter various data during the collection process through intelligent forms and generate statistical results automatically, allowing them to quickly understand the collection process and adjust collection strategies in a timely manner.

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  Smart customer service, all-...

  With the acceleration of social development, a large amount of consulting work comes to banks, which has the characteristics of high access, concentrated access, frequent repeated questions, and prominent personalized issues. Huilan Technology Co., Ltd.  intelligent customer service adopts a human-machine cooperation service model to realize a three-layer service model of "self-service intelligent artificial". It supports IM customer service, hotline customer service, and uses intelligent voice recognition of the robot to distinguish user needs and provide users with financial knowledge Q&A, financial product consultation, and business handling consultation. The online customer service system uses intelligent robots to provide online consultation and answer services. When the intelligent robot cannot answer the question, it will intelligently transfer to a human telephone seat, improve the user experience, expand channel service capabilities, relieve the work pressure of human service personnel, and reduce the operating cost of the customer service system.

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  Digital Exhibition Hall, Imm...

  Huilan Technology Co., Ltd.  utilizes cloud computing and 3D stereo models to create a "3D Digital Bank Exhibition Hall", providing a comprehensive service for banks that is full-featured, all-channel, and immersive. Based on the online 3D exhibition hall, users can receive services such as bank product marketing, brand image display, interactive exhibition halls, themed activities, virtual experience halls, etc. The exhibition hall as a whole supports intelligent space with automatic roaming and easy step viewing and rich intelligent interaction services. The aim is to create an immersive, three-dimensional financial digital world and provide users with a new service experience.

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  Virtual Intelligent Person, ...

  Traditional brand images can no longer meet the needs of the Internet era where interaction is king. Huilan Technology Co., Ltd.  combines AI technology and virtual reality technology to build 3D super-realistic, 3D realistic, 3D semi-realistic, 2D real people, 2D cartoons, and other different styles of digital intelligent people according to specific needs. This revives the bank's brand image, creates lifelike virtual intelligent people, imbues them with voice, expression, and personality, and supports functions such as providing business consultation, business inquiry, intelligent recommendation, business handling, and business assistance. With novel interactive formats and efficient business processing, more customers are attracted to experience the service.

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  Fine Operation, Full-service...

  With the development of the media industry, marketing and operating models have gradually become diversified. Huilan Technology Co., Ltd.  has a professional team that provides integrated online and offline operation services, including PR communication, new media operation, SEO search engine optimization, SEM search engine marketing, and offline event planning. This expands the bank's brand communication and influence. Additionally, the company places great emphasis on providing full-service process management, creating high-quality service standards, and continually improving the customer experience.