With the rapid growth of China's elderly population, many elderly people do not know how to use the internet or smartphones, which makes it inconvenient for them in daily life such as transportation, medical care, and consumption. This has resulted in the elderly being unable to fully enjoy the convenience brought by smart services, highlighting the problem of the "digital divide" faced by the elderly. In order to enable the general public to better enjoy the achievements of information development and further eliminate the "digital divide" faced by special groups, Beijing Huilan Technology Co., Ltd.  (hereinafter referred to as "Huilan Technology Co., Ltd."), based on years of website construction experience and in accordance with the Ministry of Industry and Information Technology's communication industry standard "Information Accessibility - Technical Requirements for Website Design for Physically Challenged Groups" and "Technical Requirements and Testing Methods for Internet Content Accessibility for Physically Challenged Groups" GB/T 37668-2019, has developed and launched a website aging and accessibility solution, as well as the "Care Version" product solution for the Huilan Technology Co., Ltd.  intelligent customer service AICC unified intelligent interaction center platform to provide more intelligent, convenient, and warm service experience for the elderly and other special groups, allowing them to no longer be marginalized by the lack of intelligence and information, and to have a greater sense of happiness, security, and achievement in the development of information technology.