In order to adapt to the requirements of enterprise development and innovation under the new era, we should maintain the principle of "unified planning, unified standards, unified construction and unified management", so as to maintain the co-ordination, intensification, standardization, orderliness, sustainability and advancement of website group construction and management. Huilan (hereinafter referred to as "guidelines") combined with the company's many years of enterprise website construction experience, in-depth analysis of the pain points and difficulties faced by the current enterprise portal and enterprise services.
Website problems
Information island, log in repeatedly?
PC, mobile phone, wechat and other Omni channel management?
Exhibition hal
The corporate exhibition hall is the same, not attractive?
Must be explained by specially assigned person, or different caliber?
Hotline
Lack of real-time service channels, unable to meet the demand?
Telephone service platoon leader, low efficiency of notification return visit?
Platform problem
System expansion ability is poor, need to change to develop?
The performance of the system is poor. When you visit more, you will be down?
Platform security protection is poor, hackers break the attack?
Huilan provides a complete set of enterprise website intensive solutions to comprehensively solve the problems in the current enterprise website construction process.
The overall logic architecture of the system is the core of the system. Huilan has fully studied the requirements of enterprise information development. Considering the factors of robustness, scalability, interoperability, stability, portability and security of the architecture, the following enterprise intensive portal architecture has been designed.
Based on the three-tier Cloud Architecture, the government intensive Portal Solution Architecture of Huilan covers the complete ecological chain of infrastructure services, platform services and application services. The whole platform construction starts from the perspective of intensification, makes full use of the characteristics of cloud computing, big data, mobile Internet, global service and other technologies, and provides an innovative solution for enterprises to establish a new intensive platform of "unified specification, open interconnection, elastic expansion, innovative operation, intelligent service".
The functional logic framework of enterprise intensive portal
Huilan provides an intensive solution for enterprise websites with the following functions:
Standard Specification System: including website construction technical specification, website page display specification, information resource standard specification, website operation and maintenance specification, etc.
Website front-end functions: the front-end functions of the intensive enterprise website include product center, solution, case center, contact us, and provide intelligent personalized applications, including intelligent search function, intelligent customer service function, intelligent recommendation and other personalized functions.
The enterprise intensive Portal Solution of Huilan will manage all kinds of information resources used in the platform in a unified way and realize sharing. These information resources include: text information, picture information, video information, various types of attachments, and various exchange data. Based on the scientific classification, centralized specification, sharing and sharing of the platform wide unified information resource base. According to the principle of "warehousing first, then use", the information resources from the enterprise websites on the platform are managed in a unified way to achieve a unified classification, metadata, data format, call and supervision.
Intensive management of information resources
The Aihui intensive intelligent portal platform of Huilan provides a tree structure for the unified management of vertical website groups, that is, sub stations can be built under the main station, and sub stations can also be built under the sub station. A single platform supports thousands of site clusters. The site has its own channel and column structure, page layout settings, user configuration, rights management, etc., supporting multiple types of data transmission and task distribution. Support the function of selecting template, copying and building station by Wizard to improve the efficiency of building station.
In addition to providing PC website construction, the AiHui intensive intelligent portal platform provides a unified intensive construction and management of mobile websites, WeChat, micro-blog and APP, and achieves information interconnection between PC websites, mobile websites, WeChat public numbers, micro-blog and other channels, improving the efficiency of information dissemination, and providing a new service experience of "convenient online service, online walking and handholding".
Aikf intelligent customer service system of Huilan provides intensive management services for communication and interaction in view of a series of problems existing in the current communication and interaction, such as scattered acceptance channels, inconsistent processing procedures and standards, non sharing of data resources, tedious coordination, management and supervision. The schematic diagram is as follows:
Intensive management of communication and interaction
The Aihui intensive intelligent portal platform has completed the seamless integration of site management, resource management, information disclosure, intelligent search, intelligent operation and maintenance, intelligent interaction and other conventional applications of enterprise websites. And it seamlessly connects the aisso intelligent identity authentication system, which can realize the unified authentication and single sign on between the customer business application system and the intensive platform according to the customer's needs.
Huilan has a high market share in the construction of enterprise portals and related systems. The enterprise customers include China Railway, China nuclear industry group, China Three Gorges group, China Electronic Technology Group, overseas Chinese town group, China Chengtong Group, China Academy of architectural design and research, China Aviation Information Group, China Southern Airlines, China Textile Group, China Metallurgical Group, China aviation equipment, China harbor engineering, China Consulting Group, Guizhou Moutai, Beijing Benz, Beijing Mobile Beijing Tongrentang, Langchao group, Jiangling group, Taihong group, Guorui group, Sichuan Jinding holding group, Jiangsu Far East Group, conch group, dachengmen group and other enterprise customers have all selected products of Huilan to build portal websites and application systems, providing strong technical support for the improvement of customer service ability.
AiHui Intensive intelligent portal platform
Aimedia new media management system
Aiurm unified resource management system
AiSearch intelligent search engine
Hot line
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