Ai+CallCenter

Standardized services

Maintain the continuous and stable service quality; standardize the process and Q & A, unify the caliber, and improve the service satisfaction
High efficiency response

Improve the connection rate, 7 × 24-hour non-stop emotional service, greatly improve the efficiency and quality of line call
Intelligent experience

Intelligent route diversion, all channel voice interaction, human communication experience and other intelligent experience
Omni channel takeover

The hotline, PC, H5, app, wechat, microblog and other fields are taken over through all channels, with unified management and maintenance
Sustainable improvement

Continuous improvement of self-learning knowledge base and perfect statistical function provide powerful decision support for call service
Low cost operation

Robot customer service can save 30% ~ 80% of the number of manual customer service, and reduce the cost of training, management and infrastructure