Outline of the solution

Through contacting a large number of government service personnel, Huilan realizes that there are many problems in the traditional government hall, which seriously restrict the efficiency and the connection with Internet + government services. Including but not limited to:

The staff in the lobby are too busy to answer the questions of each visiting staff in time;

Too few windows, too long waiting time in line, high time cost, very boring

Manual filling is slow and easy to make mistakes, which seriously affects work efficiency

Limited working time, unable to provide 7 × 24-hour all-weather service;

　　… …

Relying on computer technology, artificial intelligence technology, intelligent hardware and so on, Huilan builds a comprehensive intelligent government solution, deeply solves the problems existing in the current government hall, improves the service efficiency of government service personnel, improves the level of government service, and truly achieves real-time, convenient, efficient and intelligent.

Functional framework

Huilan introduces intelligent hardware devices such as intelligent hardware robot, intelligent interactive large screen, intelligent all-in-one machine, intelligent touch screen, intelligent number taking machine, intelligent sample table machine, intelligent filling table, etc. in the solution of government hall. Relying on the aiot intelligent Internet of things platform and intelligent product line of independent knowledge products of China Union of science and technology, Huilan uniformly empowers, manages and maintains the hardware of government hall. To provide the visiting public with intelligent number taking, intelligent guidance, intelligent filling, intelligent greetings, intelligent query, business self-service processing and other services, greatly improve the efficiency of the government hall, and solve a series of problems existing in the traditional government hall.

　　

Schematic diagram of China Science and technology union intelligent government hall

Solution advantage

1. Intelligent robot lobby manager

Huilan's solution in the hall of government affairs relies on the intelligent hardware robot of China Union of science and technology and the exclusive knowledge base of backstage government affairs to provide the visitors with voice interaction services such as intelligent greetings, intelligent business consultation, intelligent policy consultation, intelligent guidance and business diversion, instead of traditional artificial, on the premise of reducing the workload of the hall manager, it also increases the attraction and interest of the hall.

2. Intelligent call, intelligent reminder, avoiding over sign

Huilan's solution in the government hall integrates intelligent call machine to provide intelligent call service for visitors, and connects with wechat system at the same time. Visitors do not need to line up on site, and the system will automatically remind visitors to arrive at the designated window within the given time to handle, avoiding the trouble caused by over number.

3. Intelligent form filling and simplified process

Huilan's solution in the government hall relies on the intelligent filling machine to provide the identity recognition function and automatically retrieve the basic information of the user. The user can avoid filling in some basic information on the filling machine, and provide the intelligent sample table machine at the same time. The user can directly refer to the sample table to fill in and submit the main information, which simplifies the filling process and improves the work efficiency.

4. Intelligent business processing

Huilan's solution in the government hall relies on the intelligent office machine and intelligent interactive large screen to provide users with intelligent processing services. Users can conduct self-service business processing. In the process of business processing, the equipment will provide intelligent scene oriented guidance services to help users quickly and accurately handle.

5. Intelligent query

Huilan's solution in the government hall relies on intelligent service machine, intelligent interactive large screen, intelligent touch screen and other devices to provide users with intelligent query services, providing two modes of voice and text. Users can self-help query the processing progress, processing results, peripheral services, relevant policies, etc.

6. Entertainment Interaction

Huilan's solution in the government hall relies on intelligent hardware robots to provide users with entertainment interaction functions. It can provide entertainment interaction such as singing and dancing according to users' needs, and enhance the interaction atmosphere with users.

7. Unified and intensive management of intelligent devices

Based on the aiot intelligent Internet of things platform of China Union of science and technology, Huilan in the government hall solution centralized access management of intelligent devices in the government hall to achieve centralized maintenance, management, monitoring and early warning.

Product recommendation

　　Aigov intelligent government service platform

　　Aikf intelligent customer service system

　　Intelligent service robot

　　Intelligent service machine

　　Sinonao intelligent interactive screen