Intelligent inspector solution

Outline of the solution

In September 2016, the State Council's Guiding Opinions on speeding up the work of "Internet + government services" pointed out that the promotion of "Internet + government services" is a key step to streamline decentralization, decentralization and optimize service reform. It will speed up the transformation of government functions, improve the efficiency and transparency of government services, facilitate the masses to start businesses, and further stimulate market vitality and social creation. It is of great significance to build strength.

General secretary Xi Jinping pointed out at the April 19th national forum on Network letter work: "we need to promote modernization of the national governance system and governance capacity with information technology, and develop e-government as a whole and build an integrated online service platform". Premier Li Keqiang pointed out that "the Internet is also a new platform for government governance. Through the e-government system, online services can be realized to ensure orderly, effective and traceable power operation.". The State Council's Guiding Opinions on actively promoting the "Internet +" action clearly put forward that we should innovate the government's networked management and services, speed up the deep integration of the Internet with the government's public service system, and promote the transformation of government functions and decentralization.

Under this policy background, online supervision came into being,Based on years of government service experience, Huilan has carefully studied policy requirements, developed intelligent supervision solutions, paid attention to breaking through various problems existing in offline supervision, such as "inquiry, supervision, supervision, analysis, statistics, evaluation, motivation and accountability", and pushed the reform and construction of the government with internet thinking, especially through the construction of online government hall and the improvement of social information We should use the system to promote the sharing and opening of government information resources, resolutely break the barriers of interests, strengthen the power restriction and supervision, and realize the openness and transparency of government operation.

Functional framework

The overall logical architecture of the system is the core of the system,Huilan study the requirements of the guidelines and the pilot scheme, and consider the factors such as the robustness, scalability, interoperability, stability, portability and security of the architecture, design the following intelligent inspection solution logical architecture.

Logical architecture of Huilan intelligent supervision solution

Huilan In terms of function, the intelligent supervision solution mainly solves the difficulties of the existing offline supervision platform, including online supervision, written supervision, telephone supervision, leader account, government affairs inquiry, etc.; it can also assist the provincial supervision office to timely understand the supervision resources, formulate measures and adjust relevant policies, and focus on the following three goals:

(1) the design of the system should fully consider the policies related to the supervision and reform formulated by the state and the province, meet the actual needs of the provincial supervision, follow the general rules of the supervision, and learn from the mature widely used methods and tools. The system should stand the test of all walks of life and time.

(2) the platform should not only consider the complexity brought by the supervision practice, but also consider the diversity brought by the different ideas and conditions of the unit, and be targeted and operable, easy to use and manage.

(3) the system construction shall consider the system reliability measures such as hardware and software fault tolerance, data storage backup, etc. the management system shall adopt corresponding mechanisms to ensure the minimum impact of server failure on information collection. Some important modules have self checking function, which can monitor the operation of each functional module and find system problems at any time. The system provides load balancing function, which can be extended and managed and browsed by users.

Solution advantage

1. Lead the standing book to visualize the supervision

Huilan intelligent supervision solution is oriented to the provincial government's leadership and decision-making level. It intuitively displays and counts the daily work of each functional department in the province in the form of charts and tables, as well as the implementation of important supervision work, important documents, important meetings, etc. Let decision-making leaders in the top macro perspective, overview of the operation of the province's government work.

2. Full level coverage of online supervision

Huilan intelligent supervision solution provides full level coverage management, and the supervisors can release supervision tasks, decompose, approve plans, manage changes, track progress, warn early warning, remind work, track status and summarize reports, and can form supervision links at the provincial, county and township levels, so as to achieve full coverage of supervision from the decision-making level to the front-line executive level.

3. Online supervision of the whole process management

Huilan Intelligent supervision solution through the online supervision section of the "online supervision room" platform, the whole process of each key work item can be integrated into the management scope of online supervision and supervision. It can not only enable the competent leaders, project leading departments, project implementation and coordination departments to regularly grasp the progress of key work for tracking management, but also cooperate with reminders Statistics, assessment and other auxiliary functions, strengthen project and objective management, and promote task implementation.

4. Government affairs, rectification evidence

Huilan intelligent supervision solution realizes the docking between the platform and the online government hall system, through which you can query the administrative approval process and progress of each functional unit for individual and legal person services. Real time display the work efficiency of government approval and abnormal execution of each unit in a certain period of time. Through the platform, we can learn about the public's evaluation and satisfaction on the administrative approval, hot spot response and practical solutions to people's livelihood. Let the inspectors clearly understand the shortcomings of online government work in the whole province, so as to put forward targeted rectification measures.

5. Real time supervision and timely supervision

Huilan intelligent supervision solution adopts the combination of in-process and post supervision to collect the business data of each department in a timely manner, so as to achieve real-time monitoring; so that the inspectors can easily grasp the operation of the provincial or city's government affairs and irregularities, and concentrate more time and energy to perform the supervision and supervision functions; realize the timely understanding and full implementation of the irregularities and irregularities Program tracking, real-time supervision and timely supervision of violations.

6. Business data intelligent search

Huilan intelligent supervision solution combines relevant business systems in depth, collects relevant data, provides more intelligent and accurate data search services, and improves the informatization and intelligence level of government management.

7. Full control of knowledge map

Huilan intelligent supervision solution introduces the technology of knowledge map, combines with the intelligent search system, unfolds the related knowledge map information with the search results centered on people, units and supervision items, presents users with intuitive and comprehensive information, solves the problem that it is difficult for users to capture the knowledge information they want because of their knowledge in the business system, and provides users with professional knowledge of related systems Knowledge.

8. Intelligent assistant to improve efficiency

Huilan intelligent assistant module can provide users with fast and accurate search, through the analysis of artificial intelligence grammar and semantics, it can quickly and accurately find the information users pay attention to; through oral communication, it can rely on Intelligent Assistant to analyze in the system to obtain the specified information, and complete the information acquisition based on the whole supervision system, thus greatly improving the work Efficiency.

9. Intelligent outbound call to improve urging efficiency

Huilan intelligent supervision solution introduces the telephone outbound call mode, which can track and conduct timely and effective urging work through voice phone, and can conveniently track the user's behavior, so as to facilitate the future investigation and analysis of the user's attitude towards the current urging matters. In order to effectively and timely communicate with the supervision items, we also introduced a one button conference call, which was held around an emergency or an emergency task in the system to strengthen effective communication, solve problems and implement things quickly.

10. Intelligent correction of manuscript content

Manuscript proofreading is a tedious, complex, heavy workload and prone to errors.huilan intelligent supervision solution is based on the automatic detection and correction of Chinese text errors based on semantic analysis, combined with the Chinese proofreading of big data, to solve the errors caused by the confusion of phrases such as homophonic words and similar words, and errors caused by carelessness and misoperation, so as to improve the work efficiency.